An Interactive
Digital Marketing Agency

Q.

How do I change the text... 

A.

All front-end text is controlled via Joomla Language files. If you wish to edit the text of any of the front-end templates, check your help file at the very bottom for the most up-to-date location of your language file.

Typically they will be found in one of the following locations:

components/com_storelocator/language/en-GB/

language/en-GB/


Q.

Does the extension continue to work after the subscription expires?

A.

The software continues to work after the subscription expires. The subscription is for access to updates and direct support via our Ticket System.


Q.

The link in a location isn't going to the website or they are going to my site.

A.

Make sure to add: http:// to the beginning of the URL if it is a link to another website.


Q.

I cannot see the map, and/or no locations load. Nothing is working at all.

A.

Check to see if you have jQuery Installed on your site. If you are not sure, view the source code of the page and see if you can find the word: jquery

If you do have jQuery:

First make sure you have enabled jQuery noConflict in our extension options. If your extension still does not load properly, make sure that when you view the source code of your page, that the Mootools library is listed before jQuery. jQuery must be loaded after Mootools. Also make sure you only have one instance of jQuery on your page.

This 3rd party plugin from our friends over at Joomla Bamboo may help if you cant figure out how to modify the order yourself: Joomla Bamboo Library


Q.

If I use a the menu link to the Store Locator, the store locator works flawlessly. But if I search from the module, the store locator returns 'no results' and searching from the page doesn't work for searching either.

A.

If you are using the optional search module, you need to copy the ID of the menu item that you setup for the store locator into the Itemid parameter of the module.


Q.

When searching, other countries locations are coming up first or no locations are returned.

A.

You can see other locations if you enable the Google Suggest option.

As an example, if all your locations are in "Australia", then the following simple code modification will do the trick.

 For Joomla 1.5 / 2.5:

File to edit: /views/map/tmpl/default_js.php

On line 150

     var address = $('addressInput').value;


Replace with

     var address = $('addressInput').value + ', Australia';


For Joomla 3.x

File to edit: /assets/map.js

On line 172

     geocoder.geocode({address: address}, function(results, status) {


Replace with

     geocoder.geocode({address: address+ ', Australia'}, function(results, status) {